Introduction
A 2026 benchmark study surveying 100 verified IT and OT decision-makers from mid-sized to enterprise manufacturing organizations (2,500+ employees) across North America and the United Kingdom has produced findings that should concern every operations and security leader in the sector.
The research paints a clear picture: manufacturing organizations are investing in backup solutions, but the majority cannot prove those solutions will work when they are needed most. The gap between deploying backup tools and achieving validated recovery capability is wider than most organizations realize, and the financial consequences of that gap are severe.
This article breaks down the key findings across five areas: the current state of backup environments, risks and recovery performance, organizational dynamics, investment priorities, and the path forward.
Current State: Tool Fragmentation and Hybrid Complexity
Most Manufacturers Run Multiple Backup Solutions Simultaneously
Manufacturing backup environments are defined by fragmentation. The vast majority of organizations deploy multiple solutions at once, layering different platforms to address distinct requirements across IT and OT systems.
| Number of Solutions | Percentage of Organizations |
|---|---|
| 2-3 different solutions | 64% |
| 4 or more tools | 26% |
| Single solution | 10% |
This fragmentation reflects the inherent complexity of manufacturing, where diverse system types spanning ERP, SCADA, PLCs, cloud workloads, and endpoint devices resist unified approaches. However, it also creates management overhead, increases the risk of gaps in coverage, and complicates recovery coordination during actual incidents.
Hybrid Strategies Dominate, But OT Remains Under-Protected
Three-quarters (75%) of manufacturers employ hybrid backup strategies combining cloud and on-premise solutions. Cloud-only approaches account for 23%, while purely on-premise solutions represent just 2%.
The data on which systems are actually backed up reveals a concerning priority gap:
| System Type | Organizations Managing Backup |
|---|---|
| Cloud Workloads (Azure, AWS, etc.) | 93% |
| Databases | 90% |
| Servers / Virtual Machines | 89% |
| ERP / CRM Systems | 65% |
| Endpoint Devices (Laptops, Desktops) | 60% |
| Operational Technology (OT) / ICS / SCADA | 54% |
OT and ICS/SCADA systems rank last in protection priorities despite being the systems that directly control physical production processes. Nearly half of manufacturing organizations do not include their operational technology in formal backup management. Given that these systems control the processes generating revenue, this gap represents a significant and under-addressed risk.
Confidence Gaps Persist Despite Investment
A third of manufacturers lack confidence in meeting recovery targets and in their overall backup capabilities:
| Confidence Metric | Bottom 2 Box (Low Confidence) |
|---|---|
| Meeting RTO for Critical Systems | 32% |
| Overall Backup & Recovery Capabilities | 30% |
UK-based organizations show even lower confidence, with 46% expressing low confidence in backup and recovery capabilities compared to 27% in North America.
This disconnect between deployment and confidence suggests that having backup solutions in place is not the same as having validated, operational readiness.
Measurement Without Validation: The Blind Spot
Organizations Track What is Easy, Not What Matters
Manufacturers focus heavily on time-based recovery metrics, but the data reveals a dangerous imbalance between monitoring and actual validation:
| KPI Tracked | Percentage |
|---|---|
| Recovery Time Objective (RTO) | 73% |
| Recovery Point Objective (RPO) | 63% |
| Backup Success Rate | 55% |
| Amount of Data Successfully Recovered | 44% |
| Cost of Downtime or Data Loss | 36% |
| Time to Detect Failed Backups | 34% |
| Frequency of Recovery Tests | 25% |
Only 25% of organizations track how often they actually test their recovery processes. Organizations are measuring backup completion rates and theoretical recovery times without validating whether systems can actually be recovered when needed. This blind spot may only become apparent during a real production outage, when the cost of discovering it is highest.
Testing Frequency Lags Behind Monitoring
The gap between how often organizations review metrics and how often they validate actual recovery capability is stark:
| Activity | Frequency | Percentage |
|---|---|---|
| Backup & Recovery Performance Metrics Review | Monthly or Quarterly | 68% |
| Backups Testing or Validation | Monthly or Quarterly | 50% |
| Full Disaster Recovery Tabletop Exercises | Twice Per Year or Annually | 60% |
Two-thirds review performance dashboards monthly or quarterly, but only half test backups with similar frequency. Full disaster recovery exercises happen just once or twice a year for the majority of organizations. Backup completion is tracked continuously while recovery capability remains unproven.
Risks, Resilience, and Recovery Performance
Internal Operations Drive Most Downtime
Three-quarters (74%) of manufacturers experience unplanned downtime at least annually, with many experiencing it quarterly or monthly. The leading causes are not external attacks but internal operational issues:
| Downtime Cause | Percentage |
|---|---|
| Planned Maintenance Gone Wrong | 18% |
| Configuration Loss/Change | 16% |
| Network Failure | 16% |
| Power Outage or Environmental Event | 15% |
| Hardware Failure | 10% |
| Software Issue | 10% |
| Human Error | 8% |
| Cyberattack / Ransomware | 5% |
Cyberattacks account for only 5% of downtime causes. The overwhelming majority of outages stem from failed maintenance, misconfigurations, and infrastructure failures. This finding challenges the common assumption that backup and recovery investment should be driven primarily by cyber threats.
The Financial Stakes Are Severe
Downtime costs vary by region, but the numbers are significant across both markets:
| Downtime Cost Per Hour | North America | United Kingdom |
|---|---|---|
| Less than $50K / 50K | 23% | 29% |
| $50K to less than $100K / 50K-100K | 15% | 18% |
| $100K or more / 100K+ | 46% | 32% |
| Unable to estimate | 10% | 18% |
Nearly half of North American manufacturers and a third of UK manufacturers estimate downtime costs of $100,000 or more per hour. At these rates, every hour of extended recovery time translates directly to six-figure losses.
Recovery Times Consistently Exceed Targets
Despite the severe financial consequences, recovery performance remains inadequate:
| Recovery Time | Percentage |
|---|---|
| Less than 2 hours | 23% |
| 2-4 hours | 41% |
| Over 4 hours | 32% |
Three-quarters of organizations require over two hours to restore operations. Recovery times are notably longer in North America, where 39% take over four hours compared to 12% in the UK.
When tested against stated recovery objectives, the results are even more concerning:
| Recovery Test Outcome | Percentage |
|---|---|
| Meet or exceed recovery time targets | 18% |
| Perform slightly slower than targets | 48% |
| Fall significantly short of RTOs | 26% |
| Have not conducted full recovery tests | 6% |
Only 18% of manufacturers meet their own stated recovery targets. Nearly a third either fall significantly short or have never tested at all.
Ransomware Remains a Persistent Threat
Over half (55%) of manufacturing organizations experienced a ransomware incident in the past year:
| Ransomware Outcome | Percentage |
|---|---|
| Blocked entirely | 36% |
| Detected with minimal impact | 11% |
| Significant operational downtime | 8% |
While most incidents were contained, 8% of organizations experienced significant operational downtime. Defenses are improving but remain imperfect, and the 55% incident rate underscores that manufacturing remains a high-value target.
Organizational Dynamics and Challenges
IT/OT Coordination Remains Immature
OT backup ownership is split between IT teams (45%) and joint IT/OT teams (43%), with only 7% managed by OT teams directly. However, the level of integration between these teams tells a different story:
| Integration Level | Percentage |
|---|---|
| Fully Integrated (one coordinated team) | 34% |
| Partially Integrated (collaborate on some, separate on others) | 51% |
| Minimally Integrated | 13% |
| Completely Siloed | 2% |
Only a third of organizations achieve full integration. The majority operate in partial coordination, creating risk where IT teams managing OT backups may lack the deep operational knowledge required for effective OT recovery. North American organizations show higher integration rates (91% partial or full) compared to the UK (69%).
Cultural Silos Are the Dominant Collaboration Challenge
When asked about the biggest challenges in IT/OT collaboration for backup and recovery, respondents identified:
| Challenge | Percentage |
|---|---|
| Cultural and Organizational Silos | 45% |
| Technical Integration and Infrastructure | 20% |
| Governance and Ownership Clarity | 12% |
| Resource and Budget Constraints | 8% |
The top challenge is not technical but cultural. Teams working in silos with different priorities, different risk tolerances, and different definitions of success create friction that technology alone cannot solve.
Legacy Systems Are the Primary Barrier to Progress
The key challenges manufacturers face in enhancing backup and recovery capabilities are structural rather than resource-driven:
| Challenge | Percentage |
|---|---|
| Legacy Systems / Technical Debt | 62% |
| Complexity of Multi-Site Operations | 50% |
| Budget Constraints | 46% |
| Lack of Skilled Staff or Expertise | 31% |
| Too Many Disconnected Tools | 31% |
| Compliance Complexity | 24% |
| Lack of Executive Focus | 16% |
Legacy systems and technical debt are the dominant barrier at 62%. Organizations are constrained by decades-old infrastructure that resists modernization. Multi-site complexity and budget limitations round out the top three. Notably, skilled staff shortages and tool fragmentation rank lower, suggesting the problem is foundational infrastructure rather than resources or technology choices.
Investment Priorities and Future Direction
The Majority Are Increasing Spending
72% of manufacturers plan to increase backup and recovery spending, with an average projected increase of 12%. Only 1% plan to decrease spending.
Investment priorities reflect the triple challenge of evolving threats, operational efficiency demands, and aging infrastructure:
| Investment Focus Area | Percentage |
|---|---|
| Enhancing Protection Against Ransomware and Cyber Threats | 51% |
| Increasing Automation and Simplification of Backup Operations | 42% |
| Replacing or Modernizing Legacy Backup Systems | 39% |
| Improving Recovery Speed and Reliability | 29% |
| Extending Backup Coverage Across Systems | 28% |
| Improving Testing and Validation of Recovery Processes | 26% |
| Strengthening Compliance and Audit Readiness | 20% |
| Improving Visibility or Monitoring Across Sites | 20% |
| Training Staff on Backup/Recovery Procedures | 17% |
Ransomware protection dominates at 51%, but automation (42%) and legacy modernization (39%) follow closely. Improving recovery speed ranks fourth at 29%, suggesting organizations recognize the gap but may be under-investing in the area that most directly impacts downtime cost.
What Manufacturers Prioritize When Evaluating Solutions
When evaluating or renewing backup and recovery solutions, manufacturers prioritize practical business outcomes:
| Evaluation Factor | Percentage |
|---|---|
| Cost Efficiency / Total Cost of Ownership | 49% |
| Integration with Existing Systems (IT+OT) | 43% |
| Ransomware Resilience | 39% |
| Proven Recovery Reliability / Success Rate | 36% |
| Scalability and Performance | 33% |
| Ease of Management Across Distributed Sites | 23% |
| Vendor Support and Service Quality | 20% |
| Speed of Deployment / Implementation | 17% |
| Compliance and Audit Readiness | 16% |
| Flexibility and Customization Options | 14% |
Cost efficiency leads, but IT/OT integration capability and ransomware resilience rank in the top three, underscoring the dual demand for solutions that work across the full manufacturing technology stack and defend against the dominant threat vector.
Digital Transformation Awareness Exceeds Execution
While 51% of organizations acknowledge Industry 4.0 as an important focus, only 22% have elevated it to a top strategic priority with active investment. Another 20% have it on the radar for future planning, and 6% are discussing it without concrete plans.
This execution gap matters for backup and recovery because as environments become more connected through IoT, cloud services, and digital twins, the surface area requiring protection expands. Organizations that are slow to invest in Industry 4.0 protection today may face compounding coverage gaps as their environments grow more complex.
Compliance Adds Regional Complexity
Manufacturers must navigate multiple compliance frameworks that directly shape backup and recovery requirements, with notable regional divergence:
| Framework | North America | United Kingdom |
|---|---|---|
| ISO 27001 | 64% | 88% |
| NIST | 61% | - |
| SOX | 57% | 27% |
| GDPR | 53% | 69% |
| NIS2 | 30% | 27% |
| CAF | - | 38% |
ISO 27001 provides baseline coverage in both markets, but secondary frameworks diverge significantly. NIST and SOX are prominent in North America, while the UK leans on GDPR and the Cyber Assessment Framework (CAF). Organizations operating across both regions must reconcile these different requirements into a coherent backup and recovery strategy.
Third-Party Dependencies and Vendor Proximity
Nearly nine in ten manufacturers express concern about third-party dependencies during downtime events:
| Concern Level | Percentage |
|---|---|
| Major Concern | 40% |
| Moderate Concern | 49% |
| Minor Concern | 8% |
| Not a Concern | 2% |
UK organizations express significantly higher major concern (62%) compared to North America (32%). Over four in five manufacturers also consider vendor regional location important to their resilience strategy, factoring in data sovereignty, local support availability, and proximity during critical recovery scenarios.
Key Takeaways for Manufacturing Security and Operations Leaders
The benchmark data points to five critical imperatives:
1. Shift from Backup Metrics to Recovery Validation
Tracking RTO and backup completion rates creates a false sense of security when only 18% of organizations actually meet their recovery targets during testing. Regular, comprehensive recovery validation must replace infrequent tabletop exercises.
2. Elevate OT Protection Priority
With only 54% of organizations including OT/ICS/SCADA systems in formal backup management, nearly half of the systems that directly generate revenue and control physical safety are operating without validated recovery capability.
3. Address Internal Operational Quality
Cyberattacks cause only 5% of downtime. The remaining 95% comes from failed maintenance, misconfigurations, and infrastructure failures. Investment in operational quality, change management, and configuration protection will yield more downtime reduction than additional cyber defenses alone.
4. Bridge the IT/OT Cultural Divide
The 45% of organizations citing cultural and organizational silos as their top collaboration challenge cannot solve this with technology. Joint governance models, shared recovery exercises, and aligned priorities between IT and OT teams are prerequisites for effective cross-domain backup and recovery.
5. Close the Investment-to-Capability Gap
With 72% planning budget increases but only 26% investing in testing and validation improvement, organizations risk spending more on solutions without gaining confidence in their actual recovery capability. Every dollar invested in backup infrastructure should have a corresponding investment in proving it works.
Beacon Security helps manufacturing organizations build operational resilience across their IT and OT environments. If your backup and recovery strategy needs validation or your OT systems lack adequate protection, contact us to discuss your specific requirements.
